TERMS & CONDITIONS

BUSINESS HOURS: BFD Off Road Products has normal business hours of Monday through Friday, from 8:00AM to 4:00PM Pacific Standard Time.

PRICES: All prices shown are subject to change without prior written or verbal notice. All orders are charged and processed at prices in effect at the time of shipment. BFD Off Road Products is not responsible for any incorrectly printed product descriptions, part numbers, or prices.

ORDERS: Please allow 24-72 hours to process all orders from time of receipt. Sorry but we do not ship orders internationally.

PAYMENT TERMS: Standard Terms for online purchases are by Pre-approved credit card only. BFD Off Road Products accepts VISA and MasterCard. Personal checks cannot be accepted under any circumstances. We do not offer C.O.D. delivery for retail customers. BFD Off Road Products will not charge the customers' credit card until the order is shipped, unless it is a special order. All goods purchased with a credit card can only be shipped to the address on record of the cardholder. That is, the ship-to address must be the SAME ADDRESS as where the credit card bills are received by the cardholder. NO EXCEPTIONS! Also, the order cannot be shipped unless we obtain an exact match for the AVS security code on the back of your card. This is to protect you, the cardholder from fraudulent use of your credit card number.

BACK ORDERS: We try to keep stock as well as possible to avoid back orders. but if it occurs, we will take your order and then contact you as soon as the product becomes available again.

SPECIAL ORDERS: Unfortunately special orders are not returnable for refund. Please make sure that you are certain that your special order is the correct merchandise. BFD Off Road Products accepts no responsibility for ordering the wrong parts.

SHIPPING METHOD: All orders are shipped via UPS. The standard shipping method is Ground Service to the lower 48 states. Alaska and Hawaii residents must select either 2nd Day or Overnight UPS delivery. Other delivery services are available lower 48 state residents only upon request for additional costs but must be approved by BFD Off Road Products. The other UPS options are as follows: Orange (3 Day), Blue (2 Day) and Red (Overnight/1 Day). We do not offer C.O.D. delivery for retail customers. If you require your order to be shipped with special services such as United States Parcel Service, additional charges will apply. Customers who refuse delivery of an order will be held responsible for return freight to BFD Off Road Products and also for the original freight to get it to you. Sorry but we do not ship orders internationally.

CANCELLATIONS: Special ordered merchandise cannot be cancelled and must be paid for in advance. Cancellation of standard item orders must be received prior to the shipment of goods. BFD Off Road Products cannot cancel an order once it has been shipped. If the order has been shipped and you still wish to cancel the order, you must wait for the merchandise to arrive and then follow the instructions for a return as given below. Customers who refuse delivery of an order will be held responsible for return freight to BFD Off Road Products and also for the original freight to get it to you.

RETURNS & CLAIMS: Any requests for the return of goods purchased from BFD must be made within 10 days of receipt of goods. No returns will be accepted after 10 days. Prior to any return shipment, call BFD for a Return Authorization Number (RA#) that will be issued over the phone. Returned goods must be in NEW and UNUSED condition and in the original packaging. If the merchandise has been installed, then you have bought it and it cannot be returned. Merchandise can only be returned by the party, that originally purchased it from BFD Off Road Products. If the merchandise is being returned because of a shipping or packing error made by BFD, then we will reimburse the buyer for the actual return UPS Ground shipping expense only. BFD Off Road Products cannot issue call tags. All approved returns are subject to a 25% restocking charge plus the original cost to ship the goods to you. Refunds will only be for credit towards future purchases from BFD Off Road Products. There are NO CASH REFUNDS.

FREIGHT CLAIMS: All merchandise should be thoroughly inspected by the customer upon receipt. If any shipping damage is found, it is the customer's responsibility to file a claim with the carrier. All claims to the carrier must be made within three (3) days of receipt of goods, supported by the date on the invoice. This policy is enforced by UPS.

WARRANTY: All of the items sold by BFD are intended for off road use only and are not street legal, DOT approved, or EPA approved. Any of the items sold in our catalog could possibly void the manufacturer's warranty. BFD warrants its products to be free from any manufacturing defects at the time of delivery, but makes no other warranty claims.

LIABILITY: The acceptance and/or use of any merchandise purchased from BFD Off Road Products by the customer hereby shall release BFD Off Road Products from any and all liability pertaining to the use of such merchandise. The customer understands that any alteration or modification to any off road vehicle or motorcycle may increase the risk of injury, accident, or death, and may also render the off road vehicle or motorcycle illegal for use on public roads.